IT Services and Support for Business
SA Technology has a well deserved reputation for providing quality IT Services for small to medium businesses in Essex, Suffolk, Herfordshire and further afield. We have demonstratable, in-depth knowledge of working within retail, manufacturing, law, construction, property, recruitment, and distribution, supporting a wide rage of equipment and bespoke software applications. Highlights of our service offer include
SA Technology believe in transparent service and pricing We do NOT charge a call-out fee We do NOT charge travelling costs for any companies within a 60 mile radius We do NOT charge extra for planned out of hours or weekend work |
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We offer 3 basic packages although every business is different so we would discuss the best solution to fit around your budget and requirements
Bronze - Pre-Paid hours
This option is best suited for companies who don't require cover on a regular basis but can use the pre-paid hours in an emergency or as a planned visit for installation or support.
Benefits
- No hidden costs
- You only pay for what you use
- 24/7 Server Monitoring OPTIONAL
Silver - Remote Support
This cost effective service gives you unlimited telephone / support time over the phone to an engineer to diagnose and fix your problem. In the event that the problem requires an onsite visit this will be charged at the normal ad-hoc hourly rate.
Benefits
- No hidden costs
- Fixed monthly fee for remote support
- You only pay for onsite visits and healthchecks
- 24/7 Server Monitoring OPTIONAL
Gold - Fixed Price Onsite and Remote Support
This service is designed to give you complete peace of mind; ALL onsite visits, remote support and server monitoring is included within the monthly fee. The costs depends on the number of machines, servers and remote locations that need to be covered.
Benefits
- No hidden costs
- ALL onsite and remote support is included
- 24/7 Server Monitoring
- FREE Annual Review of network and servers
Call us for more information or to arrange an appointment for an informal discussion.